Higher Limits and Faster Withdrawals
High-end life means high-end limits, so you won't feel those pesky restrictions. Not to mention the first-class withdrawals, so you don't have to wait around.
How To Join The Lucky Ones VIP?
Our VIPs are chosen based on their activity within the casino. So if you think you are ready to live in luxury and elevate yourself to splendor, send us a message and join the elite side of life.
Once you reach Platinum you are an official VIP. But remember, you can still be chosen prior by our VIP team, as we are always watching for stand out players. You must be 20+ to join.
VIP Rewards
Our Mission
Our goal is to create and provide a new level of luxury for our most trusted and loyal players. To surpass the standard nature of the casino and offer them something more in the essence of making each player feel valued and part of the Lucky Ones family.
VIP Support Team
The Lucky Ones support team possesses specialists with over 60 years of combined experience in the world of online casinos, meaning you could not be in safer hands as you explore digital luxury first hand. These experts want to provide you with the best that online gaming can offer, and are 100 percent committed to seeing you happy and thriving.
Our support is 24/7 and available in multiple languages, so no matter where you are, we are always here to help you.
VIP Reward Breakdown
The Lucky Ones Loyalty Program rewards every wager you place with points that move you up the Diamond Club tier ladder. Each tier unlocks better cashback, higher withdrawal limits, more frequent bonus drops and access to a personal account host who tailors offers to the way you actually play. The structure is transparent, cashback is paid in real cash, and there are no hidden expiry games.
There are eight tiers in total, starting at Bronze and climbing through Silver, Gold, Platinum, Jade, Sapphire, Ruby and Diamond. Every wagered dollar earns loyalty points at a rate that improves with your tier. Hit the points target for the next level and the upgrade is automatic, with the new benefits applied to your account immediately.
Cashback rates start at the entry tiers and climb steeply for upper tiers. Cashback is calculated on net losses over a weekly cycle and paid as withdrawable cash rather than restricted bonus credit. There is no wagering requirement on the cashback itself.
From Platinum upwards you are assigned a personal account host. Your host is the single point of contact for bonus requests, payout escalations, technical issues and bespoke offers. They learn your preferences over time, which means the offers you receive become genuinely useful rather than generic. New high value players can step straight into the upper tiers through the VIP Welcome Package — deposit $500 to claim a 200 percent match plus a 60 day Diamond Club trial. You must be 20+ to join. If gambling is no longer fun, call Gambling Helpline NZ on 0800 654 655.